Property Maintenance Services
|Telephone: 01920 438746||Mobile: 07971 973067||Email: firstname.lastname@example.org|
|Address:||Andrew Dexter Property Maintenance Services
18 Sacombe Green Road
|Terms and conditions:||Invoice payment terms:
Please note that full payment for completed work and supplied goods is due seven days from invoice date. We accept cash, cheque or online BACS payments.
Andrew Dexter Property Maintenance Services always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us (as above) as soon as you can in order that we can rectify any problems as soon as possible.
We aim to respond within 3 working days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where I cannot resolve any complaints using my own complaints procedure, as a Which? Trusted trader I use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website http://www.disputeresolutionombudsman.org/which-trusted-traders-partnership/